Amdocs is an innovative software provider with a full range of solutions for customer management, including customer care, sales, ordering and omnichannel, digital lifestyle services, revenue management, compact CES, operations support systems (OSS), network functions virtualization (NFV), advertising and media, network control and centralized management and optimization solutions.
Amdocs provides software solutions and products with simple, intuitive and user-friendly interfaces combined with the utmost in innovation. The customer management solutions keep interactions simple, consistent, personal and valuable, while revenue management solutions improve innovation, reduce time to market, and reduce operational costs.
Baynote offers solutions that work alongside existing systems and resources and helps retailers create a personalized and seamless experience for customers. With BaynoteONE retailers will find a smart customer data hub where they can collect, connect and enhance data about each customer across online devices and offline touchpoints. Advanced online merchandising tools and real-time experiences are also part of BaynoteONE. BaynoteONE VUE provides tools for online marketers and merchandisers so they can create personalization strategies from domain knowledge, and features include self-serve A/B testing and actionable performance reporting.
With Baynote's products users can drive increases in engagement as well as increases in customer conversions and loyalty. It becomes possible to provide experiences that are tailored to the customer and highly relevant across sessions, devices and touchpoints. Product and content recommendations are deployed in real-time, ensuring every interaction counts and relationships grow across devices.