Amdocs is an innovative software provider with a full range of solutions for customer management, including customer care, sales, ordering and omnichannel, digital lifestyle services, revenue management, compact CES, operations support systems (OSS), network functions virtualization (NFV), advertising and media, network control and centralized management and optimization solutions.
Amdocs provides software solutions and products with simple, intuitive and user-friendly interfaces combined with the utmost in innovation. The customer management solutions keep interactions simple, consistent, personal and valuable, while revenue management solutions improve innovation, reduce time to market, and reduce operational costs.
IntelliResponse Virtual Agents empower organizations to create profitable online conversations with prospective and existing customers in a variety of ways. By guiding customers through the information gathering process and acting as an “online concierge”, IntelliResponse Virtual Agents increase the likelihood of conversion to sales and solve a variety of customer experience and customer service issues.
Deliver highly relevant offers across all online
customer service channels.
Leverage intent recognition technology to present real-time, customized promotions.
Turbo charge online clicks and conversions. Drive top-line revenue.