Angoss delivers a range of desktop, client-server and big data products, along with innovative cloud solutions. With the use of Angoss products companies harness the ability to uncover valuable insights and intelligence from the collection of their data. This can include modeling, Decision Trees, strategy design and automatic code generation.
Angoss is a leader in predictive analytics because of their powerful approaches that are also scalable and let businesses gain a competitive edge.
Some of the features of Astute Solutions' software include customer journey management, with the ability to manage the full lifecycle of consumer interactions with your brand, knowledge management to create a knowledge base that will uncover the needs of your customers and agents, market research, call center management and social media management. Other features of Astute Solutions' software platforms include brand protection to identify and resolve customer issues before they become visible on social media, agent assistance, web/mobile self-service, and real-time in-app and web engagement.
Maximize agent efficiency and mitigate risks to your brand, all while delighting your consumers with consistent, exceptional service.