The Answerbase Q&A platform is software that naturally engages users, requires only a couple of minutes to setup and saves companies both time and resources. There are a variety of Q&A software solutions offered by Answerbase including an online community designed to engage visitors and grow search traffic, private collaboration, social commerce, and customer support.
Each system is equipped with administration and moderation tools, making management simple. With the use of Answerbase visitors can ask questions and receive fast answers, while businesses enjoy the benefits of flexible customization and integration capabilities.
With Answerbase it's possible to collect and organization question-and-answer content into an easy-to-navigate knowledge base that improves productivity and efficiency for customers and a company. Your audience can easily navigate to find the answers they're looking for, and a centralized knowledge base makes sure that as personnel and customers change, their expertise will provide value for your company well into the future.
Boldchat provides live communication software to SMBs and large enterprises. Communication features include live chat, click-to-call, SMS and email management enabling businesses to take control of interactions with customers and ultimately drive website sales. Turn data into actionable information with BoldChat's reporting features. The reports generated will enable you to track operator responsiveness, measure marketing effectiveness and identify the most successful invites
Create a more personal connection with your customers and website visitors using BoldChat's live chat. BoldChats automatically stores all visitor history keeping track of their website activity and previous interactions. This enables you to access past chats and maintain conversational continuity. All BoldChat products share a common infrastructure ensuring a smooth transition if you ever decide to upgrade your service. BoldChat is available as a mobile app for accessibility anywhere. BoldChat's Basic Summary report provides you with a weekly graph, hourly breakdown of activity, highlights and suggestions for improvement.