Company
Apigee
WAR Score™
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0/5

Overview

Apigee provides the intelligent API platform for digital business acceleration. Many of the world's largest organizations have selected Apigee to enable their digital business, including 20 percent of the Fortune 100 and 25 percent of Fortune's 50 most admired companies. Apigee customers include global enterprises such as Walgreens, eBay, Burberry, Shell, Live Nation, and First Data. Apigee is headquartered in San Jose, California and has over 400 employees worldwide.

Specifications

  • Number of users: N/A
  • Sessions: N/A
  • Pricing: N/A
  • Device Supported: N/A

Benefits

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Media

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Company
CustomerGauge
WAR Score™
( 0 )

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0/5

Overview

CustomerGauge is an end-to-end, fully integrated, feedback and loyalty management platform built on the Net Promoter System. A "four-in-one" platform, its in-application capabilities include Communications (email), Feedback Collection (surveys), Action (Closing the Loop on Customer Issues), and Analytics. The system's powerful API means it can be integrated with external CRMs such as Salesforce and ecommerce platforms such as Magento.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic)

Benefits

Communication, As a direct line of contact with customers, email is much more than only surveys. It can be used to send program introductions, reminders to increase response rates, and thank you notes to survey respondents.Firefighting, The CustomerGauge platform has a specialised Firefighting tool to manage workflow and enable organisations to track and close the loop on issues as they happen. Analytics, CustomerGauge Reports are comprehensive. Net Promoter analytics enable users to drill deep into trends and identify the root cause of issues with ease. Reports update in real time. Using Feedback to Drive Organisational Change, Building on closing the loop on customer issues, and making incremental improvements to products and services, customer feedback can be of enormous benefits to the organisation. External feedback sharing is an exciting opportunity to create word-of-mouth buzz and drive referrals. Internal feedback sharing presents an exceptional opportunity to align your entire organisation along the voice of the customer. CustomerGauge tools ensure organisations are able to share feedback with maximum customisation and minimum effort.

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