Company
Coztel
WAR Score™
( 0 )

WhataSoftware Rating Score Learn More

0/5

Overview

Coztel.com is the worlds leading cloud based call center software company for every size of business. Its one of the perfect solution for Inbound, Outbound and Blended type of call centers. Increase you agent effectiveness on the Phone, Chat, Email, Mobile and Social. Integrated with Zendesk, Salesforce, Vtiger, Insightly, Sugar CRM, Teamsuport, Pipedrive and Zoho. Our customer support is available for you 24/7/365/.

Specifications

  • Number of users: 1, 1000+
  • Sessions: Small - Less than 10K, Medium - Less than 25K, Large - Less than 50K, Extra Large - Less than 100K, Enterprise - 100,000+
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic)

Benefits

It's offering Professional Services, Training, Customer support and Business consulting services to your customers

Media

Company
Astute solutions
WAR Score™
( 4.5 )

WhataSoftware Rating Score Learn More

4.5/5

G2 Crowd

4.5/5

Overview

Some of the features of Astute Solutions' software include customer journey management, with the ability to manage the full lifecycle of consumer interactions with your brand, knowledge management to create a knowledge base that will uncover the needs of your customers and agents, market research, call center management and social media management. Other features of Astute Solutions' software platforms include brand protection to identify and resolve customer issues before they become visible on social media, agent assistance, web/mobile self-service, and real-time in-app and web engagement.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

Maximize agent efficiency and mitigate risks to your brand, all while delighting your consumers with consistent, exceptional service.

Media

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