Company
Freshsales
WAR Score™
( 0 )

WhataSoftware Rating Score Learn More

0/5

Overview

Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics.

Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000+ customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Specifications

  • Number of users: N/A
  • Sessions: Small - Less than 10K, Medium - Less than 25K, Large - Less than 50K, Extra Large - Less than 100K, Enterprise - 100,000+
  • Pricing: Free Trial, Premium, Open Source
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click

The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

Users can auto-capture leads directly into Freshsales whenever a visitor completes a web form.

Freshsales' 'enrichment' feature automatically adds social information and photos to profiles.

The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals.

Media

Company
Astute solutions
WAR Score™
( 4.5 )

WhataSoftware Rating Score Learn More

4.5/5

G2 Crowd

4.5/5

Overview

Some of the features of Astute Solutions' software include customer journey management, with the ability to manage the full lifecycle of consumer interactions with your brand, knowledge management to create a knowledge base that will uncover the needs of your customers and agents, market research, call center management and social media management. Other features of Astute Solutions' software platforms include brand protection to identify and resolve customer issues before they become visible on social media, agent assistance, web/mobile self-service, and real-time in-app and web engagement.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

Maximize agent efficiency and mitigate risks to your brand, all while delighting your consumers with consistent, exceptional service.

Media

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