Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics.
Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000+ customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.
Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click
The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.
Users can auto-capture leads directly into Freshsales whenever a visitor completes a web form.
Freshsales' 'enrichment' feature automatically adds social information and photos to profiles.
The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals.
Insightly is a Customer Relationship Management solution that allows users to maintain positive relationships with clients, while simultaneously keeping track of ongoing projects and the social media accounts of users. Insightly is also available on mobile devices and presents a new way of looking at your business.
Our 6-point review of Insightly
In this video, we analyze the Insightly CRM software product on 6 critical dimensions: Usability, Maintainability, Performance, Integration Ease, Functionality and Customer Support.
Usability. Insightly generally gets high marks for usability. It offers an intuitive interface that is easy to learn for nearly anyone who is already accustomed to using a computer or smartphone. In other words, Insightly is made for sales staff not techies.
Maintainability. Insightly is subject to regular updates, and Whatasoftware's investigation found no reported problems.
Performance. It's a high performance CRM software option that works well under pressure; notably, while Insightly is used by many small businesses, it performs effectively enough to be used by large businesses and enterprises as well.
Integration Ease. Insightly plays well with other applications, including accounting and email integration with familiar programs, such as QuickBooks, Xero, Gmail, Outlook and MailChimp.
Functionality. A highly functional CRM software option; Whatasoftware's investigation found no reported problems.
Support. Customers generally give Insightly's online and phone support staff top marks. In addition, with over 800,000 users worldwide, Insightly has an established online global community of users who are also a great source of peer-to-peer support.