Company
Freshsales
WAR Score™
( 0 )

WhataSoftware Rating Score Learn More

0/5

Overview

Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics.

Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000+ customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.

Specifications

  • Number of users: N/A
  • Sessions: Small - Less than 10K, Medium - Less than 25K, Large - Less than 50K, Extra Large - Less than 100K, Enterprise - 100,000+
  • Pricing: Free Trial, Premium, Open Source
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click

The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

Users can auto-capture leads directly into Freshsales whenever a visitor completes a web form.

Freshsales' 'enrichment' feature automatically adds social information and photos to profiles.

The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals.

Editors' Review of Freshsales

N/A

Media

Company
Salesforce Service Cloud
WAR Score™
( 3.9 )

WhataSoftware Rating Score Learn More

3.9/5

G2 Crowd

4.2/5

Software Advice

3.8/5

GetApp

3.7/5

Other Sources

3.7/5

Overview

Salesforce is the world's leading CRM platform that employees can access entirely via the Internet. Products are broken into categories including sales, service, marketing, community, analytics, apps and IOT. Companies use Salesforce to manage customer accounts, generate track leads, manage complex marketing initiatives, track performance, and provide superior customer service before, during, and after a sale has occurred.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

Companies can now deliver a full range of self-service options so that customers can help themselves, which leads to increased Customer Satisfaction and decreased Support Costs.

Editors' Review of Salesforce Service Cloud

Our 6-point review of Salesforce Cloud

In this video, we analyze the Salesforce Cloud CRM software product on 6 critical dimensions: Usability, Maintainability, Performance, Integration Ease, Functionality and Customer Support.

Media

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