Start maximizing the impact of every interaction with your customers by using Infor CRM software. This CRM solution allows for a complete view of your marketing and sales, customer service, support teams and every customer touch point. Infor CRM has unparalleled flexibility and control that will change everything about how you deploy, use and pay for your solution.
Infor CRM will help maximize the impact of each interaction by enabling users to better manage customer relationships.
Some of the features of Astute Solutions' software include customer journey management, with the ability to manage the full lifecycle of consumer interactions with your brand, knowledge management to create a knowledge base that will uncover the needs of your customers and agents, market research, call center management and social media management. Other features of Astute Solutions' software platforms include brand protection to identify and resolve customer issues before they become visible on social media, agent assistance, web/mobile self-service, and real-time in-app and web engagement.
Maximize agent efficiency and mitigate risks to your brand, all while delighting your consumers with consistent, exceptional service.