Start maximizing the impact of every interaction with your customers by using Infor CRM software. This CRM solution allows for a complete view of your marketing and sales, customer service, support teams and every customer touch point. Infor CRM has unparalleled flexibility and control that will change everything about how you deploy, use and pay for your solution.
Infor CRM will help maximize the impact of each interaction by enabling users to better manage customer relationships.
SnapEngage is a live chat software platform that lets you pull data from your helpdesk, CRM and social media at the start of chat. You can then save transcripts back into the system. Empower your sales and support teams with priority tiers, transfers, user roles, monitoring, reporting and team chats.
SnapEngage Live Chat integrates with the workflow you're already using, and it's fully customizable. Other features including a SMS chat feature, file exchange options, a mobile app for iOS and Android and PCI compliance.