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The Infusionsoft CRM software solution is especially geared towards small businesses, although it can also scale up to mid-sized companies as well. Like Salesforce, it includes tools that help with generating leads, managing marketing initiatives, streamlining the sales process and closing deals efficiently, as well as social networking tools for interacting with customers to convert leads into sales.
By managing your contacts, tasks and more from one system you can simplify your day, while also harnessing the power of automation, which will transform leads into customers and customers into loyal fans.
Our 6-point review of Infusionsoft
In this video, we analyze the Infusionsoft CRM software product on 6 critical dimensions: Usability, Maintainability, Performance, Integration Ease, Functionality and Customer Support.
Pros
Users who praise Infusionsoft have little to say other than it’s great to have all that functionality in one solution. I consider it a very serious situation when a significant number of user reviews cannot come up with anything positive to say about the software. A few have noted that the company’s online support is always available, but then go on to say that it’s not effective either (words like “atrocious” were used to describe Infusionsoft’s customer support).
Cons
One frustrated user experienced at least a month of marketing emails being flagged as “questionable” and that Infusionsoft support couldn’t come up with a fix. Other users have noted that what the company says and what happens in practice aren’t always the same. For example, one user was told that he would not have to verify opt-ins, which was important to him since some of his lists were as many as 10 years old.
Baynote offers solutions that work alongside existing systems and resources and helps retailers create a personalized and seamless experience for customers. With BaynoteONE retailers will find a smart customer data hub where they can collect, connect and enhance data about each customer across online devices and offline touchpoints. Advanced online merchandising tools and real-time experiences are also part of BaynoteONE. BaynoteONE VUE provides tools for online marketers and merchandisers so they can create personalization strategies from domain knowledge, and features include self-serve A/B testing and actionable performance reporting.
With Baynote's products users can drive increases in engagement as well as increases in customer conversions and loyalty. It becomes possible to provide experiences that are tailored to the customer and highly relevant across sessions, devices and touchpoints. Product and content recommendations are deployed in real-time, ensuring every interaction counts and relationships grow across devices.
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