Company
Insightly
WAR Score™
( 3.9 )

WhataSoftware Rating Score Learn More

3.9/5

GetApp

4.0/5

TrustRadius

4.0/5

G2 Crowd

3.8/5

Overview

Insightly is a Customer Relationship Management solution that allows users to maintain positive relationships with clients, while simultaneously keeping track of ongoing projects and the social media accounts of users. Insightly is also available on mobile devices and presents a new way of looking at your business.

Specifications

  • Number of users: N/A
  • Sessions: N/A
  • Pricing: N/A
  • Device Supported: N/A

Benefits

N/A

Editors' Review of Insightly

Our 6-point review of Insightly

In this video, we analyze the Insightly CRM software product on 6 critical dimensions: Usability, Maintainability, Performance, Integration Ease, Functionality and Customer Support.

Usability. Insightly generally gets high marks for usability. It offers an intuitive interface that is easy to learn for nearly anyone who is already accustomed to using a computer or smartphone. In other words, Insightly is made for sales staff not techies.

Maintainability. Insightly is subject to regular updates, and Whatasoftware's investigation found no reported problems.

Performance. It's a high performance CRM software option that works well under pressure; notably, while Insightly is used by many small businesses, it performs effectively enough to be used by large businesses and enterprises as well.

Integration Ease. Insightly plays well with other applications, including accounting and email integration with familiar programs, such as QuickBooks, Xero, Gmail, Outlook and MailChimp.

Functionality. A highly functional CRM software option; Whatasoftware's investigation found no reported problems.

Support. Customers generally give Insightly's online and phone support staff top marks. In addition, with over 800,000 users worldwide, Insightly has an established online global community of users who are also a great source of peer-to-peer support.

Media

Company
Astute solutions
WAR Score™
( 4.5 )

WhataSoftware Rating Score Learn More

4.5/5

G2 Crowd

4.5/5

Overview

Some of the features of Astute Solutions' software include customer journey management, with the ability to manage the full lifecycle of consumer interactions with your brand, knowledge management to create a knowledge base that will uncover the needs of your customers and agents, market research, call center management and social media management. Other features of Astute Solutions' software platforms include brand protection to identify and resolve customer issues before they become visible on social media, agent assistance, web/mobile self-service, and real-time in-app and web engagement.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

Maximize agent efficiency and mitigate risks to your brand, all while delighting your consumers with consistent, exceptional service.

Editors' Review of Astute solutions

N/A

Media

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