Insightly is a Customer Relationship Management solution that allows users to maintain positive relationships with clients, while simultaneously keeping track of ongoing projects and the social media accounts of users. Insightly is also available on mobile devices and presents a new way of looking at your business.
Our 6-point review of Insightly
In this video, we analyze the Insightly CRM software product on 6 critical dimensions: Usability, Maintainability, Performance, Integration Ease, Functionality and Customer Support.
Usability. Insightly generally gets high marks for usability. It offers an intuitive interface that is easy to learn for nearly anyone who is already accustomed to using a computer or smartphone. In other words, Insightly is made for sales staff not techies.
Maintainability. Insightly is subject to regular updates, and Whatasoftware's investigation found no reported problems.
Performance. It's a high performance CRM software option that works well under pressure; notably, while Insightly is used by many small businesses, it performs effectively enough to be used by large businesses and enterprises as well.
Integration Ease. Insightly plays well with other applications, including accounting and email integration with familiar programs, such as QuickBooks, Xero, Gmail, Outlook and MailChimp.
Functionality. A highly functional CRM software option; Whatasoftware's investigation found no reported problems.
Support. Customers generally give Insightly's online and phone support staff top marks. In addition, with over 800,000 users worldwide, Insightly has an established online global community of users who are also a great source of peer-to-peer support.
Pegasystems, the recognized leader in business process management and CRM solutions, can help you not only to meet these challenges, but to turn them to your advantage. The innovative customer relationship management software enables you to take a smarter, more agile approach to managing customer relationships. Far more than other customer relationship management systems on the market, Pega CRM software lets business users drive business change, while minimizing requirements on IT staff. The result is dynamic, responsive, and flexible CRM solutions that are delivering striking results at leading companies in the financial services, insurance, health care, and telecommunication sectors.
Using Pega's CRM solutions can improve processing times, completed applications, a faster time-to-close rate, faster time-to-activation rates, an improvement in customer satisfaction scores and a reduction in duplicate processing costs.