Company
Insightly
WAR Score™
( 3.9 )

WhataSoftware Rating Score Learn More

3.9/5

GetApp

4.0/5

TrustRadius

4.0/5

G2 Crowd

3.8/5

Overview

Insightly is a Customer Relationship Management solution that allows users to maintain positive relationships with clients, while simultaneously keeping track of ongoing projects and the social media accounts of users. Insightly is also available on mobile devices and presents a new way of looking at your business.

Specifications

  • Number of users: N/A
  • Sessions: N/A
  • Pricing: N/A
  • Device Supported: N/A

Benefits

N/A

Editors' Review of Insightly

Our 6-point review of Insightly

In this video, we analyze the Insightly CRM software product on 6 critical dimensions: Usability, Maintainability, Performance, Integration Ease, Functionality and Customer Support.

Usability. Insightly generally gets high marks for usability. It offers an intuitive interface that is easy to learn for nearly anyone who is already accustomed to using a computer or smartphone. In other words, Insightly is made for sales staff not techies.

Maintainability. Insightly is subject to regular updates, and Whatasoftware's investigation found no reported problems.

Performance. It's a high performance CRM software option that works well under pressure; notably, while Insightly is used by many small businesses, it performs effectively enough to be used by large businesses and enterprises as well.

Integration Ease. Insightly plays well with other applications, including accounting and email integration with familiar programs, such as QuickBooks, Xero, Gmail, Outlook and MailChimp.

Functionality. A highly functional CRM software option; Whatasoftware's investigation found no reported problems.

Support. Customers generally give Insightly's online and phone support staff top marks. In addition, with over 800,000 users worldwide, Insightly has an established online global community of users who are also a great source of peer-to-peer support.

Media

Company
Salesforce Service Cloud
WAR Score™
( 3.9 )

WhataSoftware Rating Score Learn More

3.9/5

G2 Crowd

4.2/5

Software Advice

3.8/5

GetApp

3.7/5

Other Sources

3.7/5

Overview

Salesforce is the world's leading CRM platform that employees can access entirely via the Internet. Products are broken into categories including sales, service, marketing, community, analytics, apps and IOT. Companies use Salesforce to manage customer accounts, generate track leads, manage complex marketing initiatives, track performance, and provide superior customer service before, during, and after a sale has occurred.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

Companies can now deliver a full range of self-service options so that customers can help themselves, which leads to increased Customer Satisfaction and decreased Support Costs.

Editors' Review of Salesforce Service Cloud

Our 6-point review of Salesforce Cloud

In this video, we analyze the Salesforce Cloud CRM software product on 6 critical dimensions: Usability, Maintainability, Performance, Integration Ease, Functionality and Customer Support.

Media

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