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G2 Crowd
Insightly is a Customer Relationship Management solution that allows users to maintain positive relationships with clients, while simultaneously keeping track of ongoing projects and the social media accounts of users. Insightly is also available on mobile devices and presents a new way of looking at your business.
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Our 6-point review of Insightly
In this video, we analyze the Insightly CRM software product on 6 critical dimensions: Usability, Maintainability, Performance, Integration Ease, Functionality and Customer Support.
Usability. Insightly generally gets high marks for usability. It offers an intuitive interface that is easy to learn for nearly anyone who is already accustomed to using a computer or smartphone. In other words, Insightly is made for sales staff not techies.
Maintainability. Insightly is subject to regular updates, and Whatasoftware's investigation found no reported problems.
Performance. It's a high performance CRM software option that works well under pressure; notably, while Insightly is used by many small businesses, it performs effectively enough to be used by large businesses and enterprises as well.
Integration Ease. Insightly plays well with other applications, including accounting and email integration with familiar programs, such as QuickBooks, Xero, Gmail, Outlook and MailChimp.
Functionality. A highly functional CRM software option; Whatasoftware's investigation found no reported problems.
Support. Customers generally give Insightly's online and phone support staff top marks. In addition, with over 800,000 users worldwide, Insightly has an established online global community of users who are also a great source of peer-to-peer support.
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G2 Crowd
TrustRadius
GetApp
4,228
8,336
Totango is the leading Customer Engagement platform that helps SaaS companies create an active and engaged user base.
Totango is built on the idea that customer success is all about understanding, measuring, and delivering business value to customers. To do this, Totango’s platform is focused on identifying and monitoring “leading indicators” that help SaaS companies predict at-risk customers and proactively drive positive customer experiences.
Totango pulls in data from multiple systems to assemble a rich profile of every customer, including a predictive health rating and an “engagement score,” which is computed based on data science and machine learning.
Totango pulls in data from multiple systems to assemble a rich profile of every customer, including a predictive health rating and an “engagement score,” which is computed based on data science and machine learning.
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