Company
Kayako
WAR Score™
( 0 )

WhataSoftware Rating Score Learn More

0/5

Overview

Kayako is a company specializing in help desk and customer service software solutions. It creates a centralized 24/7 customer support destination that's attractive, brandable and simple to use. Customers can manage support tickets, and they're updated with news and announcements. Feature options include macros to populate several fields with one click, custom notifications, and customizable fields.

Specifications

  • Number of users: 1000+
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

For your customers: Your customers want to be able to help themselves, 24/7. Kayako makes it easy for your team to capture knowledge and turn answers into rich self-service content, and will automatically suggest self-service answers as customers type out their queries. For your agents: Your agents want to deliver great customer support as fast as possible. Kayako provides them with the information and tools they need: a complete customer support history, automatic answers, macros and intelligent ticket routing all in a blazing fast, intuitive interface. For your managers: Kayako turns helpdesk data into actionable business insights with 100 out of the box reports.

Media

Company
Checkbox Survey
WAR Score™
( 4 )

WhataSoftware Rating Score Learn More

4/5

Capterra

4.0/5

Overview

The features of Checkbox include the ability to create and style visually appealing custom-branded online surveys that will improve response rates through the use of logic, text merging, hidden variables, multiple languages and more. Collaboration is simple with Checkbox as you can customize users and permissions, sharing only what you want with colleagues and clients, while keeping some data secure. You can run professional-level reports and export data from Checkbox, and add report and response summaries to the end of surveys, while the Checkbox Developer Tools let you integrate with existing systems, extend the application and customize it further.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic)

Benefits

Checkbox is advantageous in its simplicity of use, making it a breeze to create professional surveys with the intuitive drag and drop interface. This powerful, flexible survey tool can help you make smarter decisions thanks to the insights derived from your surveys.

Media

Create Comparison Table and Compare Anything CREATE TABLE