Company
LogMeIn Rescue
WAR Score™
( 4.7 )

WhataSoftware Rating Score Learn More

4.7/5

GetApp

5.0/5

TrustRadius

4.3/5

Overview

LogMeIn Rescue delivers on-demand report support for help desks, IT and customer care. LogMeIn Rescue ensures IT and support teams are able to keep employees and customers operating smoothly without pre-installed software. It requires a single remote support tool to service computers and mobile devices on-demand, from anywhere and at any time. Features include an administration support, multi-platform remote support, technician collaboration and live interactive videos and whiteboards.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic)

Benefits

LogMeIn Rescue provides innovative remote support service tools that let users boost their sales and build loyalty without pre-installed software. A single remote support tool is used.

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Company
BoldChat
WAR Score™
( 0 )

WhataSoftware Rating Score Learn More

0/5

Overview

Boldchat provides live communication software to SMBs and large enterprises. Communication features include live chat, click-to-call, SMS and email management enabling businesses to take control of interactions with customers and ultimately drive website sales. Turn data into actionable information with BoldChat's reporting features. The reports generated will enable you to track operator responsiveness, measure marketing effectiveness and identify the most successful invites

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Desktop

Benefits

Create a more personal connection with your customers and website visitors using BoldChat's live chat. BoldChats automatically stores all visitor history keeping track of their website activity and previous interactions. This enables you to access past chats and maintain conversational continuity. All BoldChat products share a common infrastructure ensuring a smooth transition if you ever decide to upgrade your service. BoldChat is available as a mobile app for accessibility anywhere. BoldChat's Basic Summary report provides you with a weekly graph, hourly breakdown of activity, highlights and suggestions for improvement.

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