Company
LogMeIn Rescue
WAR Score™
( 4.7 )

WhataSoftware Rating Score Learn More

4.7/5

GetApp

5.0/5

TrustRadius

4.3/5

Overview

LogMeIn Rescue delivers on-demand report support for help desks, IT and customer care. LogMeIn Rescue ensures IT and support teams are able to keep employees and customers operating smoothly without pre-installed software. It requires a single remote support tool to service computers and mobile devices on-demand, from anywhere and at any time. Features include an administration support, multi-platform remote support, technician collaboration and live interactive videos and whiteboards.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic)

Benefits

LogMeIn Rescue provides innovative remote support service tools that let users boost their sales and build loyalty without pre-installed software. A single remote support tool is used.

Media

Company
Deskun
WAR Score™
( 4.7 )

WhataSoftware Rating Score Learn More

4.7/5

Overview

Deskun is a help desk solution inside Gmail. It is a Google Chrome extension, that allows you to process customer inquiries directly from Gmail interface.
Deskun enables customers to raise support tickets just by emailing you. All the inbox messages can be filtered, prioritized, assigned to a specific support agent, or delegated.
Deskun is notable for its G Suite integration, low price, and simple interface that make it a very efficient tool for customer support.

Specifications

  • Number of users: 1000+
  • Sessions: Small - Less than 10K
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic)

Benefits

One major benefit is simple installation and deployment. To install Deskun and productively use it, you don’t need IT specialists' assistance. The plugin is installed in one click and requires only a Gmail account.
Another benefit is no feature bloat. With Deskun you won't get lost in multiple tabs of module settings and you don't need any additional plugins — Deskun makes it easy to set up a customer support service right out of the box.
Also, Deskun comes at an affordable price. All the features are available from $0.99 per month, and basic functions can be used free of charge even after the trial period is over.

Media

N/A

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