Company
LogMeIn Rescue
WAR Score™
( 4.7 )

WhataSoftware Rating Score Learn More

4.7/5

GetApp

5.0/5

TrustRadius

4.3/5

Overview

LogMeIn Rescue delivers on-demand report support for help desks, IT and customer care. LogMeIn Rescue ensures IT and support teams are able to keep employees and customers operating smoothly without pre-installed software. It requires a single remote support tool to service computers and mobile devices on-demand, from anywhere and at any time. Features include an administration support, multi-platform remote support, technician collaboration and live interactive videos and whiteboards.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic)

Benefits

LogMeIn Rescue provides innovative remote support service tools that let users boost their sales and build loyalty without pre-installed software. A single remote support tool is used.

Media

Company
Help Scout
WAR Score™
( 4.9 )

WhataSoftware Rating Score Learn More

4.9/5

GetApp

5.0/5

Capterra

5.0/5

G2 Crowd

4.8/5

Overview

Help Scout strives to provide a digital platform to create the best possible customer experience, all with a personal element. Features of Help Scout include 24/7 Docs to create a branded knowledge base site that will effortlessly integrate with your help desk, as well as the option to create multiple mailboxes to manage communications from within a single account. Features also include tagging, the ability to create private note communication with team members, collision detection and saved replies.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

Help Scout features not only the tools needed to provide targeted, personalized and effective customer service and solves issues quickly, but it's also ideal for streamlining team member communications and collaboration, and keeping an organization productive.

Media

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