LogMeIn Rescue delivers on-demand report support for help desks, IT and customer care. LogMeIn Rescue ensures IT and support teams are able to keep employees and customers operating smoothly without pre-installed software. It requires a single remote support tool to service computers and mobile devices on-demand, from anywhere and at any time. Features include an administration support, multi-platform remote support, technician collaboration and live interactive videos and whiteboards.
LogMeIn Rescue provides innovative remote support service tools that let users boost their sales and build loyalty without pre-installed software. A single remote support tool is used.
LIveChat is a live chat software and help desk solution for businesses, serving the needs of more than 23,000 global companies. Chat tools include canned responses, visitor information, file sharing, timeline, message sneak-peek, delivery status, chat transcripts, visitor banning and more. Customization options available with LiveChat include chat window themes, company logo, social media buttons and agent profiles. LiveChat also lets you engage customers through features such as automatic greetings, personal greetings, chat on Facebook, after-hours forms, chat buttons and chat via a direct link.
- Increased number of successful transactions, Increased average order value, Increased sales conversion rate and customer satisfaction level, Customers able to chat live with the sales person, Secure and reliable communication channel and LiveChat is available in over 41 languages