Company
LogMeIn Rescue
WAR Score™
( 4.7 )

WhataSoftware Rating Score Learn More

4.7/5

GetApp

5.0/5

TrustRadius

4.3/5

Overview

LogMeIn Rescue delivers on-demand report support for help desks, IT and customer care. LogMeIn Rescue ensures IT and support teams are able to keep employees and customers operating smoothly without pre-installed software. It requires a single remote support tool to service computers and mobile devices on-demand, from anywhere and at any time. Features include an administration support, multi-platform remote support, technician collaboration and live interactive videos and whiteboards.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic)

Benefits

LogMeIn Rescue provides innovative remote support service tools that let users boost their sales and build loyalty without pre-installed software. A single remote support tool is used.

Media

Company
LiveOps
WAR Score™
( 0 )

WhataSoftware Rating Score Learn More

0/5

Overview

LiveOps gives you cloud flexibility, intelligent multichannel routing, real-time reporting and interaction recording across every channel - voice, email, web chat, social (including Twitter and Facebook) and SMS - along with a customer interaction database that gives you a 360-degree view of the customer front and center. And all of it delivered to the highest cloud security standards.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic)

Benefits

LiveOps Professional Services- Dedicated resources experienced in a variety of disciplines, ready to work closely with your team to deliver outstanding business results- on time and on budget. While LiveOps offers optional full service support, our preferred methodology involves fully training your team on our self-service tools to minimize your operational costs and maximize your operational agility. LiveOps Customer Support, Enterprise-class support that ensures superior business results on an uninterrupted basis, even enabling you to manage customer tickets directly and obtain platform status information on demand. LiveOps Talent: Agent Services.

Media

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