Company
LogMeIn Rescue
WAR Score™
( 4.7 )

WhataSoftware Rating Score Learn More

4.7/5

GetApp

5.0/5

TrustRadius

4.3/5

Overview

LogMeIn Rescue delivers on-demand report support for help desks, IT and customer care. LogMeIn Rescue ensures IT and support teams are able to keep employees and customers operating smoothly without pre-installed software. It requires a single remote support tool to service computers and mobile devices on-demand, from anywhere and at any time. Features include an administration support, multi-platform remote support, technician collaboration and live interactive videos and whiteboards.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic)

Benefits

LogMeIn Rescue provides innovative remote support service tools that let users boost their sales and build loyalty without pre-installed software. A single remote support tool is used.

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Company
Nicereply.com
WAR Score™
( 5 )

WhataSoftware Rating Score Learn More

5/5

GetApp

5.0/5

Overview

Nicereply.com is billed as a comprehensive, all-in-one tool to measure customer satisfaction using survey-based tools. NiceReply works by asking for feedback on every customer interaction and then capturing these instant responses. Additional information can be collected in crucial areas, and then you can analyze what's collected to determine the quality of your customer service and make data-based decisions to improve it.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

With NiceReply all of your customer satisfaction insights are in one location, you can keep track of real-time customer feedbak and the rating feed will show you how your customers feel at any given moment. You can also integrate NiceReply with platforms including Desk, Zendesk and Salesforce.

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