Company
LogMeIn Rescue
WAR Score™
( 4.7 )

WhataSoftware Rating Score Learn More

4.7/5

GetApp

5.0/5

TrustRadius

4.3/5

Overview

LogMeIn Rescue delivers on-demand report support for help desks, IT and customer care. LogMeIn Rescue ensures IT and support teams are able to keep employees and customers operating smoothly without pre-installed software. It requires a single remote support tool to service computers and mobile devices on-demand, from anywhere and at any time. Features include an administration support, multi-platform remote support, technician collaboration and live interactive videos and whiteboards.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic)

Benefits

LogMeIn Rescue provides innovative remote support service tools that let users boost their sales and build loyalty without pre-installed software. A single remote support tool is used.

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Company
Olark live chat
WAR Score™
( 4.2 )

WhataSoftware Rating Score Learn More

4.2/5

G2 Crowd

4.3/5

TrustRadius

4.2/5

GetApp

4.0/5

Overview

You already know Olark live chat. It is that little tab in the bottom corner of a website that says, "Click Here to Chat." Loved by sales and support, we've made live chat software easy and beautiful so your company can provide your online customers with real human answers. You can brand Olark with your identity using simple customizable tools like themes, text and language, and Olark easily integrates with the software you're already using.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

With Olark it's easy to improve your customer service and satisfaction by providing immediate service and then receiving instant feedback on that service. You hold the control with Olark, so you decide when you'll chat, which customers you'll chat with, how many will happen at a time and more. Olark also takes messages when you aren't available.

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