Company
LogMeIn Rescue
WAR Score™
( 4.7 )

WhataSoftware Rating Score Learn More

4.7/5

GetApp

5.0/5

TrustRadius

4.3/5

Overview

LogMeIn Rescue delivers on-demand report support for help desks, IT and customer care. LogMeIn Rescue ensures IT and support teams are able to keep employees and customers operating smoothly without pre-installed software. It requires a single remote support tool to service computers and mobile devices on-demand, from anywhere and at any time. Features include an administration support, multi-platform remote support, technician collaboration and live interactive videos and whiteboards.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic)

Benefits

LogMeIn Rescue provides innovative remote support service tools that let users boost their sales and build loyalty without pre-installed software. A single remote support tool is used.

Editors' Review of LogMeIn Rescue

N/A

Media

Company
TeamSupport
WAR Score™
( 4.5 )

WhataSoftware Rating Score Learn More

4.5/5

GetApp

4.6/5

G2 Crowd

4.6/5

Capterra

4.5/5

Other Sources

4.2/5

Overview

The TeamSupport entry in the CRM software market was created around one simple concept: Superior customer experiences depend upon teamwork within a company. The goal of the TeamSupport solution is to make sure that the group of people responsible for taking care of customers works well together. It does this by improving communication among team members as well as communication between the company and customers.

Specifications

  • Number of users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

TeamSupport lets you empower your Help Desk, which will lead to improvements in customer service and the creation of loyal brand advocates. Along with an improved customer experience, benefits include the ability to gain a better understanding of your customers, improved agent efficiency, faster ticket resolution and better reporting and analytics.

Editors' Review of TeamSupport

Our 6-point review of TeamSupport

In this video, we analyze the TeamSupport CRM software product on 6 critical dimensions: Usability, Maintainability, Performance, Integration Ease, Functionality and Customer Support.

Media

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