LogMeIn Rescue delivers on-demand report support for help desks, IT and customer care. LogMeIn Rescue ensures IT and support teams are able to keep employees and customers operating smoothly without pre-installed software. It requires a single remote support tool to service computers and mobile devices on-demand, from anywhere and at any time. Features include an administration support, multi-platform remote support, technician collaboration and live interactive videos and whiteboards.
LogMeIn Rescue provides innovative remote support service tools that let users boost their sales and build loyalty without pre-installed software. A single remote support tool is used.
The TeamSupport entry in the CRM software market was created around one simple concept: Superior customer experiences depend upon teamwork within a company. The goal of the TeamSupport solution is to make sure that the group of people responsible for taking care of customers works well together. It does this by improving communication among team members as well as communication between the company and customers.
TeamSupport lets you empower your Help Desk, which will lead to improvements in customer service and the creation of loyal brand advocates. Along with an improved customer experience, benefits include the ability to gain a better understanding of your customers, improved agent efficiency, faster ticket resolution and better reporting and analytics.
Our 6-point review of TeamSupport
In this video, we analyze the TeamSupport CRM software product on 6 critical dimensions: Usability, Maintainability, Performance, Integration Ease, Functionality and Customer Support.