The Qualtrics online survey solution is ideal for businesses of all sizes, from freemium to enterprises. Qualtrics is based on licensed users - meaning you only need to pay for the amount of people you want using the software. Qualtrics is ideal for creating customer success surveys as well as identifying key market research points and metrics. The 360-degree employee assessment idea from Qualtrics lets you manage the success of an employee based on what the customer thinks, other members of staff and management, consultants and more.
360-degree Employee Assessments - The Qualtrics survey management software gives you the ability to assess a particular employee based on management thoughts, other employees, thoughts of customers and direct reports. From time to time, the thoughts of external consultants and vendors can be used also. Customer Satisfaction Surveys and Marketing Research - Qualtrics lets you create fully customizable surveys with the ability to add images, photos, text, scales etc. The information provided is stored on the web based Qualtrics system which in turn can be used for market research and success.
Satmetrix makes software that delivers customer experience success. By providing visibility into the entire customer journey, our software generates actionable insights that allow you to grow your customer relationships, driving customer lifetime value. Combining powerful big data analytics with a user-friendly interface and rich, clear visuals, Satmetrix software helps organizations measure, manage and improve performance at key points along the customer journey.
Satmetrix enables its customers to realize extensive savings in time and money as it streamlines everyday business operations.