Company
Remote Utilities
WAR Score™
( 0 )

WhataSoftware Rating Score Learn More

0/5

Overview

Remote Utilities is remote desktop software for secure access to workstations, servers and laptops over a LAN and via the Internet. You can view the remote PC screen and control its mouse and keyboard as if you were sitting right in front of the PC. With RU you can provide technical support to your customers and help your friends and family members. The program is free for business and personal use for up to 10 remote PCs.

Specifications

  • Number of users: 1, 2-9, 10-49, 50-99, 100-499, 500-999, 1000+
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Android, Iphone, Desktop

Benefits

Remote Utilities provides ultimate security and robust features to meet any remote support and remote administration demands regardless of the company size.

Media

Company
Freshdesk
WAR Score™
( 4.5 )

WhataSoftware Rating Score Learn More

4.5/5

GetApp

4.7/5

Capterra

4.5/5

G2 Crowd

4.5/5

Other Sources

4.2/5

Overview

FreshDesk is cloud-based customer service software that features quick setup, and multi-channel support. With FreshDesk it's easier to provide top-notch service to customers through any channel, which will boost productivity and engagement. Every issue is promptly resolved thanks to powerful ticketing functionality, and the team inbox lets you collaborate and resolve issues efficiently. Other features include service level agreements, mobile apps so you can take your support desk on-the-go, pre-formatted replies for common questions and suggested solutions.

Specifications

  • Number of users: 1000+
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

Intuitive - Freshdesk is refreshingly easy to use, and takes very little time to get started with - if you need something it's right there where you need it. Integrated game mechanics - Turn every ticket into a chance for agents to score points. Support managers can even set up quests for agents to complete specific tasks like filling up the knowledge base, etc. Affordable pricing - Freshdesk is free forever for three agents. Four other affordable plans for you to choose from as you grow.

Media

Create Comparison Table and Compare Anything CREATE TABLE