Unify is a software used to manage Communications operations so that companies can improve their efficiency and save money. At WhataSoftware, we strive to bring you the best in Communications enterprise software products. Feel free to contribute your experience by reviewing Unify. Your input helps the whole community.
Unify enables its customers to realize extensive savings in time and money as it streamlines everyday business operations.
Avaya Aura Call Center Elite forms part of the larger family of Avaya's Contact Center as a Service (CCaaS) solutions. Aura Call Center Elite offers a unified solution for managing interactions coming from multiple channels. The software helps to deliver a personalized customer experience through data integration, intelligent routing, and resource selection features. Regardless of location, interactions can be routed to the most appropriate agent based on skill level, customer value, and campaigns.
AuraPortal enables its customers to realize extensive savings in time and money as it streamlines everyday business operations.