Wave, the Salesforce Analytics Cloud, is designed to offer a data anaysis tool that is not exclusively used by data analysts. The mobile-first app can be used by all kinds of business users looking for quick and searchable access to business data. The interface is designed to make understanding data more intuitive. Wave combines data from other Salesforce.com apps managing sales, service and marketing, as well as 3rd-party systems and machine-generated data.
Mobile First: Wave was designed for smartphone and tablet use first, but also works seamlessly on desktop and laptops. Key-value Store: Wave is based on a key-value-store, NoSQL database meaning you can bring all data from 3rd party apps and your desktop into the system easily. Data for All: Wave provides insights and reports for back-end, front-end, end-user and developers to query and analyze the KPIs that interest them.Secure Data: Wave can meet high-level data privacy and data security requirements for analyzing confidential data.Multiple Dashboards: Create dashboards for multiple datasets and to meet a variety of business, departmental and individual KPI analyses.
Churnspotter spots your at-risk customers, identifies root causes and health trends on a daily basis. You can then push that data into your favorite application (e.g. Mixpanel, Intercom, Salesforce...) in order to engage & analyze your customers.ChurnSpotter is a plug-and-play application that connects your Analytics (Mixpanel, Stripe) to quickly improve your Churn and grow your MRR.
Churnspotter lets you retain your users and customers by re-engaging at-risk clients. You'll be able to discover not just who they are, but why they might leave. Benefits include the ability to collect and analyze payment data without manual intervention, and the disruptive machine technology will automatically bring to the surface every churn signal in your data. With timely insights, you can take action to better engage and retain customers.