Wave, the Salesforce Analytics Cloud, is designed to offer a data anaysis tool that is not exclusively used by data analysts. The mobile-first app can be used by all kinds of business users looking for quick and searchable access to business data. The interface is designed to make understanding data more intuitive. Wave combines data from other Salesforce.com apps managing sales, service and marketing, as well as 3rd-party systems and machine-generated data.
Mobile First: Wave was designed for smartphone and tablet use first, but also works seamlessly on desktop and laptops. Key-value Store: Wave is based on a key-value-store, NoSQL database meaning you can bring all data from 3rd party apps and your desktop into the system easily. Data for All: Wave provides insights and reports for back-end, front-end, end-user and developers to query and analyze the KPIs that interest them.Secure Data: Wave can meet high-level data privacy and data security requirements for analyzing confidential data.Multiple Dashboards: Create dashboards for multiple datasets and to meet a variety of business, departmental and individual KPI analyses.
ClickTale is a website user engagement platform that helps to analyse, understand and improve how users interact with your website. The app offers a number of features which combined give a deeper understanding of how your users behave while on your site. These features include session playbacks, a selection of heat maps, a conversion funnel, form analytics and a number of site efficiency tools.
Session playback: See recording of browser sessions to understand how your users move, scroll, and click.Data-rich heat maps: See a variety of heat maps to understand the parts of the page users engage with most. Includes: click heatmaps, scroll reach heatmaps, link analytics, attention heatmaps and mouse move heatmaps.Conversion Funnels: See a visual graphic representation of your visitors' page-to-page journey. Drill down to session playbacks.Form Analytics.