We believe one-on-one customer interactions have a real and lasting impact on people’s lives. It’s a belief that inspires us to relentlessly innovate in the cloud and find smarter ways to transform one-on-one experiences and help contact centers achieve their goals. It’s what’s made us the global leader in cloud contact center software.
inContact enables its customers to realize extensive savings in time and money as it streamlines everyday business operations.
Repsly is a two-part solution for field-organizations. Managers use the web app to create custom forms, modify employee schedules, import and export customers, and check in on their reps to see where they are and what they're doing. Reps in the field use the mobile app to check-in at customer locations, collect customer data and send info back to their managers in the office who can report on it immediately.