We believe one-on-one customer interactions have a real and lasting impact on people’s lives. It’s a belief that inspires us to relentlessly innovate in the cloud and find smarter ways to transform one-on-one experiences and help contact centers achieve their goals. It’s what’s made us the global leader in cloud contact center software.
inContact enables its customers to realize extensive savings in time and money as it streamlines everyday business operations.
nanorep is the premier digital customer assistant. By enabling your customers to take educated actions, nanorep transforms your company knowledge into an instantly accessible asset at every stage along the customer journey. nanorep injects the most pertinent knowledge into context for every customer, employee and website visitor to deliver actionable answers, in real-time, at every touch point and screen.
nanorep enables its customers to realize extensive savings in time and money as it streamlines everyday business operations.