Totango is the leading Customer Engagement platform that helps SaaS companies create an active and engaged user base.
Totango is built on the idea that customer success is all about understanding, measuring, and delivering business value to customers. To do this, Totango’s platform is focused on identifying and monitoring “leading indicators” that help SaaS companies predic..
Amdocs is an innovative software provider with a full range of solutions for customer management, including customer care, sales, ordering and omnichannel, digital lifestyle services, revenue management, compact CES, operations support systems (OSS), network functions virtualization (NFV), advertising and media, network control and centralized management and optimization solutions...
Some of the features of Astute Solutions' software include customer journey management, with the ability to manage the full lifecycle of consumer interactions with your brand, knowledge management to create a knowledge base that will uncover the needs of your customers and agents, market research, call center management and social media management. Other features of Astute Solutions' sof..
Axios provides a range of options to help users manage IT service. Assyst is a platform that manages all services, assets and support with a single easy-to-use IT Service Management application. Features of Assyst include automation, social collaboration, multichannel support and mobile access from any device. With the service catalog, you'll find a modern digital interface for IT and a busin..
IntelliResponse Virtual Agents empower organizations to create profitable online conversations with prospective and existing customers in a variety of ways. By guiding customers through the information gathering process and acting as an “online concierge”, IntelliResponse Virtual Agents increase the likelihood of conversion to sales and solve a variety of customer experience and custom..
Odoo is a complete suite of business applications covering all business needs, from Website/e-Commerce to manufacturing, inventory to accounting; all seamlessly integrated. The editor has developed 30 main applications which are regularly upgraded. In addition, the community of more than 1,500 active members, has contributed to 4,000+ apps to cover a wide variety of business needs. Odoo is the fa..
Pegasystems, the recognized leader in business process management and CRM solutions, can help you not only to meet these challenges, but to turn them to your advantage. The innovative customer relationship management software enables you to take a smarter, more agile approach to managing customer relationships. Far more than other customer relationship management systems on the market, Pega CRM so..
The mission of Provide Support is to empower companies and organizations with cutting edge communications technology. They are committed to making our service fast, secure, reliable and easy-to-use. Features include easy live chat integration with your website requiring no installation, real-time visitor monitoring, a native operator console, and customization and branding options. ..
Qvidian provides cloud-based solutions that save sales and content teams time, while improving effectiveness and optimizing productivity. From content automation for managing proposals, RFP responses, and sales assets, to digital playbooks that guide successful sales behavior, Qvidian enables teams to more easily access, assemble, deliver, measure and manage sales content. Qvidian’s innovati..
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SnapEngage is a live chat software platform that lets you pull data from your helpdesk, CRM and social media at the start of chat. You can then save transcripts back into the system. Empower your sales and support teams with priority tiers, transfers, user roles, monitoring, reporting and team chats. ..
This chat solution is powered by personal support from real people. Every Velaro account has access to our team of dedicated success managers to make sure you're getting the most out of your chat solution. Always available, your success manager guides you through the implementation process, connects with you routinely to evaluate chat performance and suggests recommendations for ongoing impro..
Teradata Corporation (NYSE: TDC) is a global leader in analytic data platforms, marketing and analytic applications, and consulting services, helps organizations become more competitive by increasing the value of their data and customer relationships. Visit Teradata on the web at www.teradata.com. Enterprise big data analytics and services include data warehousing, BI, data driven marketing and CR..
Modernize your IT, satisfy growing user expectations, and manage all the devices users carry from a single, unified endpoint management solution. Update how you deliver applications to users through automated rollout projects and a self-service app store experience. LANDESK Management Suite is proven, reliable client management software that integrates with multiple IT solutions. You gain greater ..
MaritzCX started with the simple idea that businesses need more than scores and reports to meet their customer experience (CX) challenges in the 21st century - and that idea drove us to combine the deep expertise of a proven research leader with the speed and innovation of a modern tech startup. The result is a faster, smarter approach to CX that gives businesses the power to see, sense, and act o..
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BookingBug is an online booking solution that is scalable to nearly any business or organization. BookingBug offers the industry's most powerful, intuitive-yet-flexible booking engine, multichannel bookings online, via mobile, on-site and through call centers, and it boasts seamless integration with business tools and platforms. Additionally, BookingBug features unrivaled large-scale enterpri..
While small businesses can benefit from Engagor, the app is primarily targeted to mid-sized and large businesses with social media teams already in place. As technology has become increasingly important in business, these teams have been challenged to coordinate social media efforts using traditional methods. This is where Engagor comes in. Features of Engagor include team focus, real time engagem..
Falcon Social unifies social media listening, engagement, publishing and analytics tools on a single, easy-to-use platform. You can boost brand reach across channels, generate leads, engage with customers and analyze social performance. The intuitive, collaborative dashboard helps you to get more from your time and resources, and keep a complete overview of your social media activities. With Falco..
The Five9 Blended Contact Center gives you a unique mix of inbound and outbound capabilities that work together seamlessly to create Active Blending. Respond proactively to your customers and create a truly differentiated customer experience, while maximizing your agents' productive time. Five9 lets you handle, manage and report on every customer interaction from every channel. ..
GetFeedback is designed for business professionals who want to gather feedback from customers, partners, employees, website visitors, or anyone else, using professional, branded, attractive, and high quality surveys. Popular use cases include voice of the customer/ customer satisfaction surveys, net promoter scores, post-support, post-sales or post-project feedback, franchisee and partner feedback..
JotForm is a free online form builder. Ease of use, advanced functionality, and fully customizable designs are only some of the reasons why users choose JotForm. JotForm has more integrations and features than any other competitor, and is the form builder for top companies and organizations including Facebook, Harvard University, and Uber...