Customer relationship management software, or CRM, provides a comprehensive set of applications and features that allow for the management of customer data and tracking of interactions. Through this type of data collection, analyzing and tracking businesses are able to reach out to clients in a broader way and strengthen relationships and engagement.
In today’s business world CRM software is extremely customizable, flexible and scalable, and offers features that not only analyze data but also deliver predictive analytics. It simplifies and streamlines overall interactions in customer-centric organizations, personalizes customer service and is also a tool to manage sales.
Totango is the leading Customer Engagement platform that helps SaaS companies create an active and engaged user base.
Astute Solutions is a consumer-driven engagement software to improve revenue and efficiency.
IntelliResponse is the world's leading provider of virtual agent technology solutions for the enterprise.
Pega CRM is a complete customer relationship management platform that provides live reporting.
Provide Support is a leading solution for website monitoring and online customer support.
Qvidian proposal software cut out the need for numerous proposal managers by automating the entire proposal software.
MartizCX is a customer experience software and research platform delivering customer voice insights.