Attensity offers three products to help discover and understand important data: Attensity Analyze, Attensity Q, and Attensity Pipeline. Attensity Analyze provides multi-channel text analytics that helps to interpret customer conversations. This app takes text from social media, blogs, emails, surveys, CRM, notes and other sources and translates this into reports. The analytics reports identify influencers and flag up conversations about brands, products, and competitors. The app also helps you understand sentiment and issues, identify trending topics and build customer behavior profiles.
Attensity offers solutions utilized by global brands to not only grow revenue but also manage risk, increase customer satisfaction and improve value, all while reducing overall costs.