Decibel Insight delivers a full suite of advanced CX tools for the most innovative, advanced enterprise customer experience platform. Features of Decibel Insight include visitor session replay, which gives the most accurate visitor session replay available. Dynamic heatmaps aggregate behavioral data and identify trends across visitors to help you determine how effective your page content, layouts, and menus are. With form analytics, you can measure visitor interactions with website forms to identify issues and friction during checkout. Other features of Decibel Insight include advanced segmentation, reporting, conversion funnels and behavioral alerts.
Deploying Decibel Insight enables businesses to understand on-site visitor behavior better, and as a result make changes to their website that directly improve conversion rate, revenue and profit.