The collective wisdom of your employees or customers is vast and waiting to be tapped. Bloomfire is a knowledge base built to engage users in open, honest knowledge sharing that makes the whole organization more innovative and profitable. Bloomfire works by capturing, archiving, and growing the knowledge that already exists within or about your organization.
Studies show that people get 70% to 90% of the information they need to do their jobs from their peers. This is known as social learning. While social learning is essential in every job function and industry, Bloomfire focuses specifically on three application areas- employee engagement, sales enablement, and customer service.