CustomerSure is a platform that sends automated surveys and provides the tools you need to ensure high response rates. Questions are designed to be as relevant and well-timed as possible, and you can take advantage of not only individual comments but also aggregated scores. CustomerSure has specific features for measuring customer service KPIs, and you can identify independent figures on brand perception and follow trends over time.
CustomerSure lets you take customer insights and turn them into valuable, actionable data. Send out automated surveys with high response rates and relevant questions, and receive individual comments as well as aggregated scores.