Freshsales is a single solution CRM designed for high-growth, high-velocity sales teams. The software includes integrated phone and email, user behaviour tracking, and lead scoring on one platform. Users can track events and manage a visual sales pipeline, as well as view custom reports and analytics.

Freshsales is part of the Freshworks product family, whose products include Freshdesk Customer Support Software, Freshservice IT Service Management Software etc. – with more than 100000+ customers worldwide, including Cisco, Honda, 3M, The Atlantic, and QuizUp.


  • Number of Users: N/A
  • Sessions: Small - Less than 10K, Medium - Less than 25K, Large - Less than 50K, Extra Large - Less than 100K, Enterprise - 100,000+
  • Pricing: Free Trial, Premium, Open Source
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop


Built-in phone and email features enable users to make calls, send targeted emails, and keep in touch with prospects with a single click

The 'email-to-lead' feature automatically links emails to the appropriate lead or contact’s record.

Users can auto-capture leads directly into Freshsales whenever a visitor completes a web form.

Freshsales' 'enrichment' feature automatically adds social information and photos to profiles.

The pipeline dashboard informs users on what needs to be done to move deals forward, identifies bottlenecks, and helps analyse lost deals.


Activity Scheduling
Activity Scheduling
Analytics & Reporting
Contact Management
Lead Scoring
Pipeline Management

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