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( 3.3 )
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G2 Crowd



Ibenta is powered by Semantic Serach and Artificial Intelligence, requiring faster service for everyone involved. Some of the very many available features of Ibenta include analytics, avatars, autocomplete, category trees, dynamic FAQs, instant answers, virtual assistant, auto responses, canned responses and sentiment analysis.


  • Number of Users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop


Inbenta features quick deployment in less than three weeks, natural language processing to understand the meaning behind customer's questions, and more than 20 languages are natively and fully supported, while the list continues to grow.


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