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Contact management can be done smoothly and efficiently with Pipedrive. It is easy to use and intuitive and helps to assure that no conversations or activities that are important to your customer relationship ever get dropped. Pipedrive is liked by managers because it removes the need to bother your team about using the CRM and integrates easily with other software, such as: MailChimp, Zapier and more.


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Editors' Review of Pipedrive

Our 6-point review of Pipedrive

In this video, we analyze the Pipedrive CRM software product on 6 critical dimensions: Usability, Maintainability, Performance, Integration Ease, Functionality and Customer Support.

Usability. While some sales teams are tech savvy, depending on your product line this may or may not be the case, making it critical to find an intuitive CRM software option. On this account, Pipedrive is a great choice. In short, anyone who already uses a smartphone will be comfortable using Pipedrive and require only limited time to adopt to the software's many applications.

Maintainability. Pipedrive is a cloud-based solution subject to regular updates.

Performance. Pipedrive is a high performing software program that can handle low and high volume sales.

Integration Ease. One of the best things about Pipedrive is its superior integration with other commonly used applications, including Google Maps, Google Apps, Mail Chimp, AirCall and Gravity Call.

Functionality. Whatasoftware's investigation found that Pipedrive, even with its many moving parts, is highly functional. It offers a lot at an affordable price point and delivers what it offers on every level. In short, our investigation found no reported functionality issues.

Support. Pipedrive offers strong customer support during regular business hours; Whatasoftware's investigation revealed no support-based complaints.


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