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Rolled out in 2007 but already in use by more than 6,000 businesses, the mHelpDesk customer management software solution is a web-based SaaS geared towards field service companies to streamline and manage requests for service, reports, billing, and customer relationships. It integrates seamlessly with QuickBooks for easy export and import of data for billing purposes, and contains a useful guide on how to shorten and streamline your company’s billing cycle.


  • Number of Users: 1, 2-9, 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic), Android, Iphone


Users appreciate that the software is easy to use, straightforward for both employees and clients. Many also appreciate that you can get into it on a month-by-month basis without having to sign a lengthy contract.

Editors' Review of mHelpDesk

Our 6-point review of mHelpDesk

In this video, we analyze the mHelpDesk customer management software product on 6 critical dimensions: Usability, Maintainability, Performance, Integration Ease, Functionality and Customer Support.


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