Boldchat provides live communication software to SMBs and large enterprises. Communication features include live chat, click-to-call, SMS and email management enabling businesses to take control of interactions with customers and ultimately drive website sales. Turn data into actionable information with BoldChat's reporting features. The reports generated will enable you to track operator responsiveness, measure marketing effectiveness and identify the most successful invites
Create a more personal connection with your customers and website visitors using BoldChat's live chat. BoldChats automatically stores all visitor history keeping track of their website activity and previous interactions. This enables you to access past chats and maintain conversational continuity. All BoldChat products share a common infrastructure ensuring a smooth transition if you ever decide to upgrade your service. BoldChat is available as a mobile app for accessibility anywhere. BoldChat's Basic Summary report provides you with a weekly graph, hourly breakdown of activity, highlights and suggestions for improvement.