Clicktools provides the features needed to better understand customers. Using this enterprise-class solution includes access to features such as the ability to build simple or complex surveys without technical expertise, all of which are branded to match your company identity. Survey results are displayed in custom charts and dashboards that can be exported and published to PowerPoint, Excel and other popular programs. Features include extensive automation, real-time feedback, feedback that can be integrated with CRM, robust security and multi-mode deployment options.
Clicktools has enabled organizations to improve customer experience by collecting, centralizing, and acting on customer feedback. The solution offers enterprise-class features including dozens of question types, seamless CRM integration, dynamic text and questions, multi-language, mobile-friendly surveys, reporting, data integrity management, text analysis, and more -- all to help you increase customer satisfaction and employee engagement.