WAR Scoreā„¢
( 4.5 )
Write a Review

WhataSoftware Rating Score Learn More






G2 Crowd


Other Sources



FreshDesk is cloud-based customer service software that features quick setup, and multi-channel support. With FreshDesk it's easier to provide top-notch service to customers through any channel, which will boost productivity and engagement. Every issue is promptly resolved thanks to powerful ticketing functionality, and the team inbox lets you collaborate and resolve issues efficiently. Other features include service level agreements, mobile apps so you can take your support desk on-the-go, pre-formatted replies for common questions and suggested solutions.


  • Number of Users: 1000+
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop


Intuitive - Freshdesk is refreshingly easy to use, and takes very little time to get started with - if you need something it's right there where you need it. Integrated game mechanics - Turn every ticket into a chance for agents to score points. Support managers can even set up quests for agents to complete specific tasks like filling up the knowledge base, etc. Affordable pricing - Freshdesk is free forever for three agents. Four other affordable plans for you to choose from as you grow.


Alternatives COMPARE
  • Bazaarvoice Express

    Bazaarvoice Express is an affordable, enterprise-class customer review solution that makes sharing their insights simple...

  • TeamSupport

    TeamSupport is a leading B2B customer support software solution. ..

  • Answerbase

    Answerbase is a Q&A platform that lets users ask questions, browse related question-and-answer content and receive answers. ..

  • Scorebuddy

    Scorebuddy is call center quality assurance software allowing users to monitor customer service with quality scorecards. ..

  • See More

Avg. Rating

  • Overall
    ( 0 )
  • Ease of Use
    ( 0 )
  • Quality
    ( 0 )
User Reviews ( 0 ) WRITE A REVIEW