Company
Help Scout
WAR Scoreā„¢
( 4.9 )
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4.9/5

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5.0/5

Capterra

5.0/5

G2 Crowd

4.8/5

Overview

Help Scout strives to provide a digital platform to create the best possible customer experience, all with a personal element. Features of Help Scout include 24/7 Docs to create a branded knowledge base site that will effortlessly integrate with your help desk, as well as the option to create multiple mailboxes to manage communications from within a single account. Features also include tagging, the ability to create private note communication with team members, collision detection and saved replies.

Specifications

  • Number of Users: 10-49, 50-99, 100-499
  • Sessions: N/A
  • Pricing: Free Trial, Premium
  • Device Supported: Web Based (OS Agnostic), Android, Iphone, Desktop

Benefits

Help Scout features not only the tools needed to provide targeted, personalized and effective customer service and solves issues quickly, but it's also ideal for streamlining team member communications and collaboration, and keeping an organization productive.

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