LIveChat is a live chat software and help desk solution for businesses, serving the needs of more than 13,000 global companies. Chat tools include canned responses, visitor information, file sharing, timeline, message sneak-peek, delivery status, chat transcripts, visitor banning and more. Customization options available with LiveChat include chat window themes, company logo, social media buttons and agent profiles. LiveChat also lets you engage customers through features such as automatic greetings, personal greetings, chat on Facebook, after-hours forms, chat buttons and chat via a direct link.
- Increased number of successful transactions, Increased average order value, Increased sales conversion rate and customer satisfaction level, Customers able to chat live with the sales person, Secure and reliable communication channel and LiveChat is available in over 41 languages