By using a predictive dialer to filter out unproductive calls, agents can better focus on phone conversations with customers, and leave the rest to the Agent Dialer. Voicent features not just predictive dialing but also preview dialing, progressive dialing and manual dialing modes. Run campaigns from any device, boost agent productivity with the Agent Dashboard, and seamlessly connect Voicent to your existing phone system.
Call center outbound campaigns with many agents, Business marketing campaigns by a single user, Nonprofit fundraising campaigns, Political campaign phone bank to reach more voters and Call campaign to deliver consistently uniform marketing or sales messages by agents. Voicent is designed to increase agent productivity and improve campaign bottom-line.