Company
WalkMe
WAR Scoreā„¢
( 4.5 )
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4.5/5

TrustRadius

5.0/5

GetApp

4.5/5

G2 Crowd

4.0/5

Overview

WalkMe provides a cloud-based service designed to help professionals - customer support managers, user experience managers, training professionals, SaaS providers and sales managers - to guide and engage prospects, customers, employees and partners through any online experience. Likened to a GPS that guides users through every step of their online tasks, WalkMe encourages self-service and improves the customer experience.

Specifications

  • Number of Users: 1000+
  • Sessions: N/A
  • Pricing: Free Trial
  • Device Supported: Web Based (OS Agnostic)

Benefits

Reduce incoming support requests, Increase self-service adoption, Lower customer service costs, Ensure customers have a simple, smooth and burden-free online experience, Eliminate customer confusion on your website, Reduce customer frustration of waiting for assistance, Shorten the time it takes for support personnel to handle incoming requests and Strengthen your company's support reputation

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