Zendesk is suitable for any company that wants to improve its customer services no matter the size or industry sector. However, the software is extensively used in IT, Education, Retail/e-Commerce and Professional Services. It can basically be employed by any company that uses net technology to interact with their customers. Zendesk simplifies how you provide support to your customers and also provides robust self-service options.
The fastest way to great customer support. Rapid setup and deployment.Increase and improve the quality of customers interactions. Support your customers across any communication channel including web, email, chat, and social media.Improve support team productivity and morale. Our customers love us!Powerful reporting and advanced analytics including 20+ ready to use reports and dashboards. Quick and easy adoption - no training required. Easy to onboard new agents. Seamlessly integrate with existing business systems and software using our open API.